diff --git a/website/templates/support/form.html b/website/templates/support/form.html
index a85a82af543..fe895993bc5 100644
--- a/website/templates/support/form.html
+++ b/website/templates/support/form.html
@@ -12,14 +12,14 @@
 						<input class="form-control" id="name" placeholder="Contact Name*" maxlength="80" name="name" size="20" type="text" required>
 					</div>
 					<div class="form-group col-md-6 mb-3">
-						<input class="form-control" id="email" placeholder="Email*" maxlength="80" name="email" size="20" type="text" required>
+						<input class="form-control" id="email" placeholder="Your Work Email*" maxlength="80" name="email" size="20" type="text" required>
 					</div>
 					<div class="form-group col-12 mb-3">
 						<textarea class="form-control" id="00N5f00000MFsS2" name="00N5f00000MFsS2" wrap="soft" rows="4" placeholder="Enter any additional emails (1 per line)..."></textarea>
 					</div>
 					<div class="form-group col-md-12 mb-3 is-select">
 						<select class="form-control" id="priority" name="priority">
-							<option disabled selected>Case Priority</option>
+							<option disabled selected>Severity Classification</option>
 							<option value="Sev-1">Severity 1 - Critical Business Impact: DBMS is not functioning or is stopped or severely impacted so that Customer cannot reasonably continue use of DBMS and no Workaround is available.</option>
 							<option value="Sev-2">Severity 2 - Major Business Impact: DBMS is functioning inconsistently causing significantly impaired Customer usage and productivity, such as periodic work stoppages and feature crashes.</option>
 							<option value="Sev-3">Severity 3 - Minor Business Impact: DBMS is functioning inconsistently causing slightly impaired Customer usage and productivity but Customer can work around such inconsistency or impairment.</option>
diff --git a/website/templates/support/hero.html b/website/templates/support/hero.html
index c467d8ffcd5..22b69256471 100644
--- a/website/templates/support/hero.html
+++ b/website/templates/support/hero.html
@@ -3,7 +3,7 @@
     <div class="container pt-8 pt-lg-10 pt-xl-15 pb-8 pb-lg-10 pb-xl-15">
         
         <h1 class="display-1 mb-0">
-            {{ _('Support') }}
+            {{ _('Support Services') }}
         </h1>
 
     </div>
diff --git a/website/templates/support/overview.html b/website/templates/support/overview.html
index 4e7257a928a..8b29b04d080 100644
--- a/website/templates/support/overview.html
+++ b/website/templates/support/overview.html
@@ -5,11 +5,8 @@
 			Enter Your Support Case Details
 		</h2>
    
-        <p class="lead text-dark mb-3">
-            Describe the problem to us. Once you submit this form, a case will be generated and you will receive an email with the case information. A Support Engineer will be assigned to work with you to resolve the case.
-        </p>
-        <p class="lead text-dark mb-0">
-            Your success is at the heart of everything we do.
+        <p class="lead text-dark mb-3" style="max-width: 780px;">
+            Describe the problem you're having. Once you hit submit, we'll log a case for you and kick off an email thread to collaborate on your issue.
         </p>
 
     </div>