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Update text on support page

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This commit is contained in:
Cody Baker 2021-11-15 12:16:54 -07:00
parent 054626bf35
commit 2253b86f1f
3 changed files with 5 additions and 8 deletions
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4
website/templates/support/form.html
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@ -12,14 +12,14 @@
<input class="form-control" id="name" placeholder="Contact Name*" maxlength="80" name="name" size="20" type="text" required>
</div>
<div class="form-group col-md-6 mb-3">
<input class="form-control" id="email" placeholder="Email*" maxlength="80" name="email" size="20" type="text" required>
<input class="form-control" id="email" placeholder="Your Work Email*" maxlength="80" name="email" size="20" type="text" required>
</div>
<div class="form-group col-12 mb-3">
<textarea class="form-control" id="00N5f00000MFsS2" name="00N5f00000MFsS2" wrap="soft" rows="4" placeholder="Enter any additional emails (1 per line)..."></textarea>
</div>
<div class="form-group col-md-12 mb-3 is-select">
<select class="form-control" id="priority" name="priority">
<option disabled selected>Case Priority</option>
<option disabled selected>Severity Classification</option>
<option value="Sev-1">Severity 1 - Critical Business Impact: DBMS is not functioning or is stopped or severely impacted so that Customer cannot reasonably continue use of DBMS and no Workaround is available.</option>
<option value="Sev-2">Severity 2 - Major Business Impact: DBMS is functioning inconsistently causing significantly impaired Customer usage and productivity, such as periodic work stoppages and feature crashes.</option>
<option value="Sev-3">Severity 3 - Minor Business Impact: DBMS is functioning inconsistently causing slightly impaired Customer usage and productivity but Customer can work around such inconsistency or impairment.</option>

2
website/templates/support/hero.html
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@ -3,7 +3,7 @@
<div class="container pt-8 pt-lg-10 pt-xl-15 pb-8 pb-lg-10 pb-xl-15">
<h1 class="display-1 mb-0">
{{ _('Support') }}
{{ _('Support Services') }}
</h1>
</div>

7
website/templates/support/overview.html
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@ -5,11 +5,8 @@
Enter Your Support Case Details
</h2>
<p class="lead text-dark mb-3">
Describe the problem to us. Once you submit this form, a case will be generated and you will receive an email with the case information. A Support Engineer will be assigned to work with you to resolve the case.
</p>
<p class="lead text-dark mb-0">
Your success is at the heart of everything we do.
<p class="lead text-dark mb-3" style="max-width: 780px;">
Describe the problem you're having. Once you hit submit, we'll log a case for you and kick off an email thread to collaborate on your issue.
</p>
</div>